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FoodTrux

POS system for seamless food truck business management.

Industry: FoodTech
Year: 2023 - 2024
Services:
Ideation workshops  |  UX/UI Design  |  Software development  |  Mobile development  |  Quality Assurance  |  Project Management
Project Description
The mobile app functions as an effective management tool, specifically designed for food truck owners, front desk staff, and kitchen employees. It integrates a Point of Sale feature, enabling users to smoothly set up location, menu for today and process order payments. As a cloud-based system, it's compatible with all iOS and Android tablets, Star printers, and CardPoint card readers. The app also generates sales and inventory reports to help maximize profits and supports both English and Spanish languages.
Challenges
Inheriting the project from a different company
Taking over the MVP app from another company was challenging due to inadequate documentation on its structure and functionality. We had to reverse engineer the code to understand it fully. Despite initial hurdles, we successfully gained control and continued development.

Utilization of hardware
This project is unique because it incorporates hardware, specifically a POS printer and a card reader. These components are crucial, distinguishing it from typical software-only developments. The printer is heavily used, indicating a strong reliance on physical outputs.

Card payments
The card reader connection introduced several challenges, mainly in facilitating card payments and integrating the device. Ensuring secure, seamless transactions requires careful handling and advanced technology. Proper configuration and maintenance are essential for reliable performance, making connectivity a crucial and demanding part of the project.
Solutions
Technical research and architecture planning
The FoodTrux project begins with technical research and architecture planning, involving an extensive study of the food truck business's needs. This information guides the design of the solution's architecture, focusing on the necessary features and technologies.

New features
We've introduced the 'Kitchen view' feature for kitchen staff to monitor orders in real time through the ‘Kitchen’ tab. Previously, they could only print slips. Additionally, SMS notifications now provide instant updates, enhancing coordination between kitchen and front desk. We've also included features for pre-authorization of open tabs and splitting payments across multiple methods, all aimed at enhancing user experience and operational efficiency of FoodTrux.

Managing legacy updates
Upgrading our current systems to seamlessly integrate with new solutions ensures the relevance of existing systems and prevents complications during the rollout of new implementations. This approach facilitates a smooth transition and enhances overall system efficiency by ensuring seamless integration of new solutions.
Quotation-icon
FoodTrux began work with Freeport Metrics about 1.5 years ago and the experience has been top notch to say the least. After working with two other software development companies that were continuously way over budget and unable to hit any timeline deliverables, Freeport Metrics has been a breath of fresh air.

Having a dedicated team of designers, developers, and a dedicated PM that took the time to learn my business and our software needs, to excellent communication, to accountability on every aspect of each project, to presenting multiple options when faced with budget constraints, the Freeport Metrics experience essentially saved our business and put us in position to succesfully hit the market with new software products.

We will be partnered with Freeport Metrics for the foreseeable future and we couldn't be happier knowing we have the best possible team supporting our new software initiatives.
Matt Noone
CEO, FoodTrux
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